Privacy Policy

Privacy Policy

Privacy Policy

Last Modified: As of 27 November 2024


This Privacy Policy (“Privacy Policy”) describes how MULA AI CORP (“we,” “us,” or “our”) collects, uses, processes, stores, and protects your personal information when you use Penny, an AI-powered mobile application to help you manage your personal finances (the “App”), and any associated services better for you.


We strongly believe in protecting this information and your privacy. Please read this Privacy Policy carefully.

  1. What personal information do we collect from you?

  1. What personal information do we collect from you?

“Personal information” generally refers to any data or information that can identify you such as name, address, email address, number, your IP address, or other unique identifier.

  1. Information Given by You

  1. Information Given by You

  1. Account Information such as name, email address, mobile phone number, and password.

  2. Identity verification information such as date of birth and gender.

  3. Financial data such as bank and investment account names, account balances, account number, and credit and debit card details, among others.

II. Information we collect when you use the App

  1. Account Usage Information

  2. Additional financial data such as transaction details

  3. Data relating to the use of the App, including but not limited to performance, frequency of usage, and crash and performance logs and reports.

  1. How do we use the collected personal information?

We use the personal information necessary to deliver the App and the Services that we offer. Among others, we use your personal information to:
  • Understand your needs and interests and provide you with consistent and personalized Services;
  • Confirm your eligibility to use the App;
  • Ensure that you are complying with our Terms of Services when you access our App and our Services;
  • Provide you with notifications about the modifications and updates to the Terms of Services and this Privacy Policy;
  • Analyze and resolve disputes, errors, and troubleshoot problem;
  • Improve your experience with the App and the Services;
  • Develop new features based on your past usage;
  • Comply with applicable laws or respond to lawful legal process from law enforcement and government agencies; and
  • Protect and defend our legal rights.

II. Scope

  1. How do we use the collected personal information?

We use the personal information necessary to deliver the App and the Services that we offer. Among others, we use your personal information to:
  • Understand your needs and interests and provide you with consistent and personalized Services;
  • Confirm your eligibility to use the App;
  • Ensure that you are complying with our Terms of Services when you access our App and our Services;
  • Provide you with notifications about the modifications and updates to the Terms of Services and this Privacy Policy;
  • Analyze and resolve disputes, errors, and troubleshoot problem;
  • Improve your experience with the App and the Services;
  • Develop new features based on your past usage;
  • Comply with applicable laws or respond to lawful legal process from law enforcement and government agencies; and
  • Protect and defend our legal rights.

II. Scope

We use the personal information necessary to deliver the App and the Services that we offer. Among others, we use your personal information to:
  • Understand your needs and interests and provide you with consistent and personalized Services;
  • Confirm your eligibility to use the App;
  • Ensure that you are complying with our Terms of Services when you access our App and our Services;
  • Provide you with notifications about the modifications and updates to the Terms of Services and this Privacy Policy;
  • Analyze and resolve disputes, errors, and troubleshoot problem;
  • Improve your experience with the App and the Services;
  • Develop new features based on your past usage;
  • Comply with applicable laws or respond to lawful legal process from law enforcement and government agencies; and
  • Protect and defend our legal rights.
  1. How do we use the collected personal information?

  1. Who can see my personal information?

  1. Who can see my personal information?

We do not sell your information to anybody. PERIOD. Your data is run through a process that aggregates and anonymizes it automatically. This means your data cannot be connected with any of your personally identifiable details.

  1. User Community

Allows sharing of aggregated data insights relevant (ie. “You spend 10% more on groceries than people similar to you.”) to help you understand your financial behavior

  1. Analytical Researchers in the Company

Personally unidentifiable transaction information is analyzed and labeled to provide you personalized actionable insights. (ie. “Be wary of your water bills since the weather is getting warmer this summer.”)

  1. Plaid

A third-party payments solution to give you the most seamless and effective App experience (Plaid Account Terms and Privacy Policy)

If you have given your consent for us to use your personal information in a particular way, but later change your mind, you should contact us and we will stop doing so.

  1. What are your rights?

  1. What are your rights?

Depending on your location, you may have the following rights with respect to your personal information.

You may have the right to:

  1. Access your personal information that we store or request for a copy of such;

  2. Update, correct, or delete certain personal information;

  3. Ask us to restrict the way that we use your personal information;

  4. Request to stop using your personal information for marketing purposes.

  1. How do we store and keep your data secure?

  1. How do we store and keep your data secure?

This section explains how and where your data is stored and secured.

A. Data Storage

Your information is stored in a secure data center that adheres to global safety standards, as well as on your device. Through the app, you have the capability to recover and export your data with ease.

B. Data Encryption

Your information is encrypted during transfer over the Internet and also when stored on our servers. Our servers are hosted in secure facilities with stringent physical and electronic safety measures to protect against unauthorized access.

  1. Do we retain your data?

We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
If you wish to remove your personal information, you can initiate the deletion of your account by emailing privacy@mulah.ai. Please note, however, even with the deletion of your account we may still retain some personal information to comply with our obligations under applicable laws and to establish, exercise or defend our legal rights.

II. Scope

  1. Do we retain your data?

We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
If you wish to remove your personal information, you can initiate the deletion of your account by emailing privacy@mulah.ai. Please note, however, even with the deletion of your account we may still retain some personal information to comply with our obligations under applicable laws and to establish, exercise or defend our legal rights.

II. Scope

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on the App or through other channels. We will provide you an avenue to agree or disagree to the revised terms. If you disagree with the revisions, (a) we may delete your account and relevant data after multiple notices within 90 days from receipt of your disagreement to the changes to this Privacy Policy; or (b) you may request for the deletion of your account by privacy@mulah.ai.
  1. Changes to our Privacy Policy

  1. Can you access your personal information?

  1. Can you access your personal information?

You may access, review, and update your personal information at any time through the App. You may also delete your account, which will delete user-linked personal information, or request that we delete your account on your behalf.

  1. Children's privacy

  1. Children's privacy

The App and the Services are not directed to children under 18 years old (or other applicable law), and so we do not knowingly collect personal information from children nor do we offer any content targeted to children.

  1. Third-party websites

  1. Third-party websites

The App may also integrate with or link to other third-party services. Your use of those services is subject to their separate terms and conditions and privacy policies, so we urge you to review these prior to use. We are not agents, brokers, or otherwise responsible for these third-party services. The access of these third-party services shall be at your own risk.

  1. Changes to our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on the App or through other channels. We will provide you an avenue to agree or disagree to the revised terms. If you disagree with the revisions, (a) we may delete your account and relevant data after multiple notices within 90 days from receipt of your disagreement to the changes to this Privacy Policy; or (b) you may request for the deletion of your account by privacy@mulah.ai.

II. Scope

  1. Changes to our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on the App or through other channels. We will provide you an avenue to agree or disagree to the revised terms. If you disagree with the revisions, (a) we may delete your account and relevant data after multiple notices within 90 days from receipt of your disagreement to the changes to this Privacy Policy; or (b) you may request for the deletion of your account by privacy@mulah.ai.

II. Scope

We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
If you wish to remove your personal information, you can initiate the deletion of your account by emailing privacy@mulah.ai. Please note, however, even with the deletion of your account we may still retain some personal information to comply with our obligations under applicable laws and to establish, exercise or defend our legal rights.
  1. Do we retain your data?

  1. Contact Us

  1. Contact Us

If you have questions or concerns regarding this Privacy Policy or if you see any bugs or vulnerabilities in our systems, please contact us at privacy@mulah.ai

Copyright 2024. All Rights Reserved

Copyright 2024. All Rights Reserved

Copyright 2024. All Rights Reserved